1. Order Processing & Payment
Orders are processed once payment is received and confirmed.

2. Shipping & Delivery
Orders are shipped within five working days of payment confirmation.
Delivery is available nationwide at a flat rate of R100.
Alternatively, you may collect your order from one of our designated collection points in Randburg or Alberton.

3. Out-of-Stock Items
In the rare event that an item becomes unavailable after purchase, we will contact you promptly to offer the following options:

• Wait up to 7 days to see if the item comes back in stock.

• Swap for an alternative product of similar value.

• Request a full refund.
  
  

4. Returns & Refunds
We adhere to the Consumer Protection Act (CPA). Returns are only accepted if the product is:

• Defective,

• Unsafe, or

• Not suitable for the purpose for which it was sold.

Returns will not be accepted if the item has been:

• Altered,

• Damaged through misuse or negligence, or

• Disassembled (if not sold in disassembled form).
  
  

5. Product Colour Availability
Where a product listing states “available colour will be sent”, we will offer the buyer a choice of colour upon ordering from our suppliers, if possible. However, colour options are subject to supplier availability, and we cannot guarantee that a specific colour will be obtainable. If a preferred colour is not available, an alternative available colour will be sent. Orders may not be cancelled or returned solely on the basis of colour preference not being met.

6. Contact
For any order or return queries, please email us at info@thequirkycorner.co.za, message us on WhatsApp at 067 343 3415, or reach out via our Facebook page.